Question 1

What is the Front Desk Efficiency Audit™?

Accepted Answer

The Front Desk Efficiency Audit™ is a free 40-minute call where WorkWithGen maps your clinic front desk workflows, identifies where patients are being lost or delayed, and shows you the exact systems to fix it. You leave with a clear picture of your biggest gaps and what to do about them.

Question 2

How much does a WorkWithGen system cost?

Accepted Answer

Systems start at $1,500 setup for single-location owner-operators. The Patient Growth Engine starts at $4,000, and the Predictable Revenue Partner for multi-location clinics starts at $7,500. Monthly retainers are set on the call after the audit.

Question 3

How long does it take to go live?

Accepted Answer

The Leak Stopper (Tier 1) goes live in 7 days. The Patient Growth Engine (Tier 2) in 14 days. The Predictable Revenue Partner (Tier 3) for multi-location clinics in 21 days.

Question 4

What kind of clinics does WorkWithGen work with?

Accepted Answer

WorkWithGen works with high-end aesthetic clinics, medspas, and treatment centers that have an established patient base and want to improve front desk efficiency, patient acquisition, and retention without adding more staff.

Question 5

What software platform does WorkWithGen use?

Accepted Answer

WorkWithGen builds all systems on GoHighLevel (GHL), a CRM platform built for service businesses. Gen is a GHL Certified Admin. All automation, booking, follow-up, and patient communication runs through GHL.